Terms of service

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, or exploit any part of our website or products without written permission from Pelistone Art & Sculptures.


2. Accuracy of Information

We aim to provide accurate and up‑to‑date information about our sculptures, including descriptions, dimensions, materials, and pricing. Occasionally, errors may occur. We reserve the right to correct inaccuracies, update information, or change details without prior notice.


3. Handcrafted Product Characteristics

All sculptures are handcrafted and may vary slightly in shape, colour, texture, or finish. These natural variations are part of the artwork’s authenticity and are not considered defects.

By purchasing from Pelistone Art & Sculptures, you acknowledge that handmade items may differ slightly from product photos.


4. Pricing & Payment

Prices for our sculptures may change without notice. We accept the payment methods displayed at checkout. All payments must be completed before an order is processed.


5. Shipping & Delivery

Shipping times and costs are displayed at checkout. Once dispatched, delivery timelines depend on the courier and destination. We are not responsible for delays caused by customs, courier issues, weather conditions, or incorrect delivery information provided by the customer.

A full Shipping Policy is available on our website.


6. Returns & Refunds

Our Return & Refund Policy forms part of these Terms of Service. Returns are accepted within 14 days of delivery, subject to the conditions outlined in the policy.

You can view the full policy in the Return & Refund Policy section of our store.


7. Damaged or Defective Items

If your sculpture arrives damaged, please contact us within 48 hours of delivery with photos and your order number. We will assess the issue and offer a replacement or refund where appropriate.


8. Prohibited Uses

You may not use our website or products for:

  • Any unlawful purpose

  • Fraudulent or misleading activity

  • Harassment or abuse

  • Uploading harmful code

  • Violating intellectual property rights

We may terminate your access if these terms are violated.


9. Intellectual Property

All images, text, branding, and content on our website are the property of Pelistone Art & Sculptures. You may not use, reproduce, or distribute them without written permission.


10. Limitation of Liability

Pelistone Art & Sculptures is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our liability is limited to the amount paid for your order.


11. Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.


12. Contact Information

For questions about these Terms of Service, please contact us at: info.pelicare@gmail.com